At its meeting on Tuesday 5 December 2023 Council endorsed the revised Good Neighbour policy for public exhibition.

What is this policy about?

The Good Neighbour policy guides Council's work with live music venues, licensed premises, creative spaces, sporting clubs, commercial businesses, and residents to find solutions to amenity related complaints prior to taking formal regulatory action.

What has changed?

The table below outlines the changes made to to policy.

Content chapter number

Content Chapter Name

Detail of amendment



Amended to reflect the Council resolution.



No changes



Expanded - with new relevant definitions



Abbreviated to reflect the intention of the policy – previously this section set out the steps around the policy implementation



This is a new section setting out the objectives of the policy in accordance with the council resolution.


Compliance Procedures

This is a new section setting out in detail the steps in lodging complaints and how they will be attended to.


Breaches of this policy

No change


Administrative Changes

No change


Version Control

Updates to reflect new version

Good Neighbour policy

Read the revised Good Neighbour policy

How to have your say?

You can provide feedback by:

  • Completing the form below
  • Emailing to
  • Posting to c/o Kursty Delmas, Inner West Council, Po Box 14, Petersham NSW 2029
  • Calling us on 02 9392 5068

Other ways to provide feedback:

  • Call a FREE Interpreter or the National Relay Service, Monday to Friday between 9am-4pm and provide our phone number 02 9392 5068.
    • Free Interpreter call TIS National on 131 450
    • Voice relay call 1300 555 727
    • TTY call 133 677
    • SMS relay call 0423 677 767

Last day to provide feedback is Monday, 26 February 2024.

This consultation is closed. Thanks to all who provided feedback.

What happens next?

Following the public exhibition period and report will be prepared and brought back to Council for adoption. All those who provided feedback will be advised when the report will be considered by Council.