Community feedback dates

Monday 27 February - Sunday 2 April 2023

What is happening?

We are developing an Inner West Service Charter which will be our service promise to you.

We are asking you for your input in the development of the Service Charter.

What is a Service Charter?

The charter will outline Council's commitment to high-quality service provision, addressing feedback and creating a great experience.

How to have your say?

Join us in shaping the future of our Service Charter. Be part of the change you want to see.

What happens next?

  • Engagement Outcomes Report

    Your input will inform the draft Service Charter. We will collate your feedback and report back on what we heard.

  • New Inner West Service charter

    We will launch the new Service Charter to you from July 2023.

Project stages

  • Timeline item 1 - active

    Community engagement

    We are seeking your input into the Service charter.

  • Timeline item 2 - incomplete

    Creating the Service Charter

    We are drafting the Service charter.

  • Timeline item 3 - incomplete

    Service Charter is launched

    The Service Charter will be launched July 2023

Contact Us

For questions relating to the Service Charter:

Name Michael Spikmans
Phone 02 9335 2180