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Any questions? Contact:

Name Nathaniel Ford
Phone 02 9392 5346
Email nathaniel.ford@innerwest.nsw.gov.au

Inner West Council is seeking expressions of interest from residents to volunteer on a newly established Digital Experience focus group.

We are in the process of rebuilding the way you interact with us online. Digital experience includes how you access our website, raise service requests and make payments online - anywhere, anytime on any device.

Over the next 3 years, we will release improvements in a phased approach delivering digital improvements based on community feedback.

Focus group members will be the first in our community to try out improvements to Council’s online platform. You will play a critical role in co-designing and testing new features and telling us what you think.

The focus group will consist of community members, Inner West Council staff and vendor representatives.

To apply you must:

  • be aged 18 years or over
  • live, work, study or volunteer in the Inner West local government area
  • have experience or future interest in interacting with Council online
  • be comfortable using a computer and mobile device
  • have access to your own computer and mobile
  • have access to a reliable internet connection (if joining remotely)
  • have good communication and interpersonal skills

The group will meet every 6-weeks until February 2025.

Sessions will always be on Tuesday or Wednesday evenings for 2 hours.

A minimum of a 4 session commitment is required.

Members will have the option to attend online or in person depending on their preference.

There will be an introductory meeting on Wednesday 18 September 2024, 6:00 pm – 8:00 pm at Yanada Community Meeting Room, 22 Hudson Street Lewisham or you can join online.

This focus group is voluntary and unpaid.

Complete the EOI form below

What happens next?

Applications will be assessed by a selection panel of Council staff. All applicants will be notified of the outcome.



We acknowledge that this land area traditionally belonged to the Gadigal and Wangal peoples of the Eora nation.

Contact customer service on:

9392 5000

council@innerwest.nsw.gov.au

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